Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
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- DD...I highly recommend this agent.Diane D., Roanoke, VA
“Today I had my windshield repaired at no cost to me. I’ve been with Mr.Ghaphey for many years, I highly recommend this agent. Excellent service and Miss Judy Odell is a professional and easy to talk with. When I have to use my insurance I’m not made to feel I am to blame .
” - LHThis is how insurance agencies are suppose to work.Lynne H., Roanoke, Virginia
“Ghaphery Nationwide Insurance handled my car accident with professionalism and compassion. I was rear-ended by a gentleman who had no insurance and one call to Nationwide was all it took. My car was repaired quickly and my Agent, Judy O’Dell, was with me every step of the way. This is how insurance agencies are suppose to work. Thank you Judy!”
- CThank you to the Ghaphery agency for what they do for usCOO, Roanoke, VA
“The access that I have for our company is more than I could have asked for. It is by far the most useful information that I use for our company. I have created a job description, updated our safety manual for our technicians, and implemented on the job safety programs to help reduce our workers comp claims. Thank you to the Ghaphery agency for what they do for us.”
- CKeep up the great workController, Roanoke, VA
“Wanted to let you know we are really utilizing the portal you set up for us. The recommended content has been great for us to keep current on rules and regs pertaining not only to our State but also our industry. Furthermore it is nice to be able to find information all in one place on what is the maze of Federal guidelines! The question and answer section is very useful for previously not encountered issues or questions. The management content has been great for brainstorming and engaging with our different levels of employees. Perhaps most importantly, though, is the excellent material we have found in the Forms & Policies, as well as the Employee Templates, which have allowed us to fill in some blind spots and gaps in our HR/Associate Handbooks! We were super impressed that these materials are already customized to our corporate name! Keep up the great work and we appreciate all the ways your group looks out for the best interest of our company!”
- MThey have always focused on knowing our businessManagingVP, Roanoke, VA
“We have worked with Keith and his staff for over seven years now. They don’t operate like our previous agents did. They have always focused on knowing our business, and where we can improve to save money on our policies. Now with their portal access, I have been able to create a new employee handbook, a job description for our inside sales department, and an updated safety manual for our warehouse. No cost to us!”
Five stars!Michael W., Roanoke, VA
Five stars!Elizabeth H., Virginia- VUVictoria U., Roanoke, VA
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